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Privacy Policy

At Awkward Melon Ltd., we’re committed to protecting and respecting your privacy.

 

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we disclose it to others and how we keep it secure. By using our website, you’re agreeing to be bound by this Policy. For the purpose of the General Data Protection Regulation EU 2018 (the GDPR Act). The data controllers are Awkward Melon Ltd.

 

Any questions regarding this Policy and our privacy practices should be sent by email to hello@awkwardmelon.co.ukor by writing to Awkward Melon, Barlow, Selby, YO8 8JF. Alternatively, you can telephone 01904 599500.

 

Information we may collect from you

 

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site https://awkwardmelon.co.uk/(Our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you are not obliged to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

IP addresses

 

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individuals.

 

Cookies

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website.

 

Google Analytics

 

Our website uses Google Analytics; this service transmits website traffic data to google servers. Google analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

 

 

Uses made of the information

 

We use information help about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us (Awkward Melon Ltd.).
  • To allow you to participated in interactive features of our service when you choose to do so.
  • To notify you about changes to our service.
  • To ensure that, should you unsubscribe, we have enough data to de-dupe against so you do not receive unwanted communication.

 

We may also use your data to provide you with information about goods and services which may be of interest to you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data this way, please email hello@awkwardmelon.co.uk.

 

 

Disclosure of your information

 

We will not disclose your information to any third parties unless you have consented for us to do so.

 

Your rights

 

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or emailing hello@awkwardmelon.co.uk.

 

Access to information

 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Questions and requests regarding this privacy policy should be emailed to hello@awkwardmelon.co.uk

Cookie Policy

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Adjust this part of the page according to your needs. Explain which cookies you usein plain, jargon-free language. In particular:

  • their purpose and the reason why they are being used, (e.g. to remember users’ actions, to identify the user, for online behavioural advertising)
  • if they are essential for the website or a given functionality to work or if they aim to enhance the performance of the website
  • the types of cookies used (e.g. session or permanent, first or third-party)
  • who controls/accesses the cookie-related information (website or third party)
  • that the cookie will not be used for any purpose other than the one stated
  • how consent can be withdrawn.

Example:

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.